2

I originally had a favorable review; service was completed in a timely manner and everyone was very friendly. Repairs were completed to satisfaction and they dealt with carvana for me as well. Even found another repair that wasn’t noted by the mazda dealer a week or two before. However, after service, my tires began to wear incorrectly. Two tires are completely bald on the outer edge and wearing normally elsewhere. They’re continentals and fairly new so I’m pretty irritated they need replaced so soon due to either an incorrect alignment or an alignment simply not being completed. I originally thought it was maybe my driving (never had this issue before with three other cars but whatever), so when they sent the follow up text, I inquired on whether an alignment was completed and let them know the issue I was having. No response. Followed up a few days later and still nothing. Makes me feel like they know they messed up somewhere. Replacing tires today so we’ll see what comes of that.

Please call us on Monday to discuss. We missed the text and phone call unfortunately. If you do not get an answer please leave a voicemail and someone will follow up with you.

- CarZip Service
3

Service was completed in a timely manner and everyone was very friendly. Repairs were completed to satisfaction and they dealt with carvana for me as well. Even found another repair that wasn’t noted by the mazda dealer a week or two before. However, after service, my tires began to wear incorrectly. Two tires were completely bald on the outer edge and wearing normally elsewhere. They’re continentals and fairly new so I’m pretty irritated they need replaced so soon due to either an incorrect alignment or an alignment simply not being completed. I originally thought it was maybe my driving (never had this issue before with three other cars but whatever), so when they sent the follow up text, I inquired on whether an alignment was completed and let them know the issue I was having. No response. Followed up a few days later and still nothing. Makes me feel like they know they messed up somewhere. Edit: Shop paid for an alignment as part of their warranty/guarantee on work performed. Either way I’m out of $350 but appreciated that they worked with me to cover the wheel alignment. If you're using this shop for front/back end work, be aware they do not perform alignments here.

Please call us on Monday to discuss. We missed the text and phone call unfortunately. If you do not get an answer please leave a voicemail and someone will follow up with you.

- CarZip Service
5

My car drives like its new!!! Thank you🤘

Glad to hear everything is going great!

- CarZip Service
5

Had my Nissan Panther worked on here. They opened it right up and fixed it! Lovely team full of absolutely wonderful people.

5

Thank you so much!

- CarZip Service
5

Thank you Pauletta!

- CarZip Service
5

My vehicle was starting to overheat. I went to CarZip for a radiator flush. They did an excellent job. 👏

Thank you! We really appreciate your business!

- CarZip Service
5

Good service reasonable price 👍

Thank you! We hope to see you back next time your vehicle needs serviced.

- CarZip Service
5

Excellent service Timely

Thank you so much! We are grateful to provide.

- CarZip Service
5

Amazing team and communication.

Thank you so much for the great review, Tracie! We are grateful for the opportunity to help you.

- CarZip Service
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